Terms of Use

These Terms of Use constitute a legally binding agreement between you and our online gaming platform, governing your access to and use of our gaming services, including slot machines, table games, and live casino experiences. By accessing our website or creating an account, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws of India. These terms are effective immediately upon your first use of our services and remain in force for the duration of your relationship with our platform. Last updated: January 23, 2026.

1. Eligibility and User Registration

Access to our gaming platform is restricted to individuals who meet specific eligibility criteria as outlined by Indian gaming regulations and our internal policies. You must be at least 18 years of age or the legal age of majority in your state of residence, whichever is higher, to create an account or participate in any gaming activities. Residents of states where online gaming is prohibited or restricted are not permitted to access our services.

During the registration process, you are required to provide accurate, complete, and current information about yourself. This includes your legal name, date of birth, residential address, contact information, and any other details requested in our registration form. You agree to maintain the accuracy of this information and promptly update your account details if any changes occur. Providing false or misleading information may result in immediate account suspension or termination.

  • You must verify your identity through our KYC (Know Your Customer) process before making withdrawals
  • Each person is permitted only one account on our platform
  • Account sharing or allowing others to use your account is strictly prohibited
  • You are responsible for maintaining the confidentiality of your login credentials
  • Any suspicious activity on your account must be reported immediately to our support team

2. Gaming Activities and Fair Play

Our platform offers a comprehensive selection of gaming options, including slot machines, table games, live dealer experiences, and specialty games, all designed to provide entertainment within a regulated environment. All games on our platform utilise certified Random Number Generator (RNG) technology to ensure fair and unbiased outcomes. Game results are determined randomly and cannot be influenced by our platform or any external parties.

You acknowledge that gambling involves risk and that there is no guarantee of winning. The outcome of each game session is independent of previous results, and past performance does not indicate future results. We encourage responsible gaming practices and provide tools to help you manage your gaming activity, including deposit limits, session time limits, and self-exclusion options.

  • All gaming activities must be conducted in good faith and in accordance with the rules of each game
  • Use of automated software, bots, or any form of artificial assistance is strictly prohibited
  • Collusion with other players or attempts to manipulate game outcomes will result in account termination
  • Bonus abuse or exploitation of promotional offers may lead to forfeiture of winnings and account closure
  • We reserve the right to void games or bets if technical malfunctions occur

3. Financial Transactions and Payment Processing

All financial transactions on our platform are processed through secure, encrypted channels in compliance with Indian financial regulations and international security standards. We accept various payment methods popular in India, including UPI, net banking, credit and debit cards, and selected e-wallets. Minimum and maximum transaction limits apply to both deposits and withdrawals, with specific amounts varying by payment method.

Deposits are typically processed instantly, allowing you to begin gaming immediately after successful payment confirmation. Withdrawal requests undergo a verification process that may take 24-72 hours, depending on the payment method selected and the amount requested. All transactions must be conducted using payment methods registered in your name and linked to verified bank accounts or payment services.

  • Currency conversion fees may apply for transactions not conducted in Indian Rupees
  • Withdrawal requests exceeding specified amounts require additional verification documents
  • Chargebacks or disputed transactions may result in account suspension pending investigation
  • We reserve the right to request additional documentation for large transactions
  • Service fees may apply to certain payment methods as disclosed at the time of transaction

4. Bonuses, Promotions and Loyalty Programme

Our platform offers various promotional incentives, including welcome bonuses, deposit matches, free spins, cashback offers, and loyalty rewards designed to enhance your gaming experience. Each promotion is subject to specific terms and conditions, including wagering requirements, time limitations, game restrictions, and maximum withdrawal limits. These promotional terms are considered an integral part of these Terms of Use.

Bonus funds and promotional credits cannot be withdrawn immediately and must be wagered according to the specified requirements before becoming eligible for withdrawal. Different games contribute varying percentages towards meeting wagering requirements, with slot machines typically contributing 100% while table games may contribute less. Failure to meet wagering requirements within the specified timeframe results in forfeiture of bonus funds and associated winnings.

  • Only one promotional offer per player, household, or IP address unless specifically stated otherwise
  • Bonus abuse or creating multiple accounts to exploit promotions is strictly prohibited
  • We reserve the right to modify or discontinue promotions at any time without prior notice
  • Promotional disputes must be raised within 30 days of the relevant promotion
  • VIP and loyalty programme benefits are subject to separate terms and conditions

5. Account Security and Privacy Protection

We implement robust security measures to protect your personal information and financial data, utilising industry-standard encryption technology and secure servers located in compliance with Indian data protection regulations. Your privacy is of utmost importance to us, and we collect, process, and store your information in accordance with our Privacy Policy and applicable data protection laws.

You are responsible for maintaining the security of your account by using strong passwords, enabling two-factor authentication when available, and keeping your login credentials confidential. Any unauthorised access to your account should be reported immediately to our customer support team. We may temporarily restrict account access if suspicious activity is detected as a protective measure.

  • Regular security audits are conducted to ensure the integrity of our systems
  • Personal information is never shared with third parties without your explicit consent
  • Account activity logs are maintained for security and regulatory compliance purposes
  • Data retention policies comply with Indian legal requirements and industry standards
  • You have the right to request access to, correction of, or deletion of your personal data

6. Legal Compliance and Dispute Resolution

These Terms of Use are governed by the laws of India, and any disputes arising from your use of our platform shall be subject to the exclusive jurisdiction of competent courts in India. We operate in compliance with applicable gaming regulations and maintain necessary licences and certifications required for our operations. You agree to comply with all local, state, and federal laws regarding online gaming in your jurisdiction.

In the event of disputes regarding gameplay, financial transactions, or account issues, we encourage resolution through our customer support channels before pursuing formal legal action. We maintain detailed records of all gaming sessions, financial transactions, and account activities for dispute resolution purposes. Our commitment to fair resolution means we will investigate all legitimate complaints thoroughly and respond within reasonable timeframes.

  • Modification of these terms requires 30 days advance notice to all registered users
  • Continued use of our services after term modifications constitutes acceptance of changes
  • We reserve the right to terminate or suspend accounts for violations of these terms
  • Account closure procedures include settlement of outstanding balances and bonus forfeitures
  • These terms supersede any previous agreements or understandings between parties